Senior Technician - Lab/ User Consultant

Job Description

The incumbent is to ensure the smooth running of the School’s various undergraduate and
postgraduate teaching and research computing laboratories and associated computing
infrastructure on the Pietermaritzburg campus.

The incumbent’s key role and responsibility is to support the practical teaching and research
function taking place in the laboratory environment, ensuring that all laboratory equipment
runs optimally and practical sessions run successfully. The day-to-day aspects of the job include
inter alia, configuring, troubleshooting and repairing a heterogeneous mix of computer
hardware devices; installing, configuring, testing and troubleshooting software issues;
responding to exception reports, error logs and alerts; administering access control and user
accounts on various platforms; and to provide hands-on technical advice and assistance to
the large number of students and staff using the facilities.

In addition, s/he is to provide adhoc specialised computing support outside of the laboratory
environment to members of the academic staff, postgraduate students and visiting academics
within the School.

Responsibilities + Skills

Programming in any of C, C++, C#, JAVA, PHP, PYTHON, BASH, or related


As a member of the technical team, s/he will need to undertake various projects, and will alsobe expected to react to, and assist with the investigation, diagnosis and resolving of complextechnical issues and requests involving a wide spectrum of specialised hardware, network, andsoftware solutions across the School.A Bachelors degree in Computer Science, Computer Engineering, or InformationTechnology


A minimum of 1 year relevant work experience in a similar role within a mixed

Job Summary

  • Published on: Wednesday, 11th December 2019
  • Designation: Senior Technician - Lab/ User Consultant
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Durban
  • Salary: on a call
  • Gender:
  • Application Deadline: Wednesday, 11th December 2019

About the Company

  • Company Name: University of KwaZulu Natal.
  • Address:
  • Website:
  • Company Profile:
  • The College of Humanities, the largest of UKZN’s four Colleges, is the home of critical thinking, social commentary and robust intellectual debate. It is aptly referred to as “The Soul of the University.”A complex and strategic College, the Humanities comprises six diverse, yet complementary Schools which are located across three of UKZN’s five campuses: Edgewood – situated in Pinetown; Howard College – situated in Durban; and Pietermaritzburg.The College of Humanities is committed to the University’s vision of advancing African scholarship and actively contributes to the intellectual development of the region and the world through teaching and learning, research, development and community engagement. It represents a significant repository on the continent, playing a critical role in the enhancement and promotion of arts, culture, social sciences and education.The College boasts vibrant research, teaching and learning units, many of which are internationally recognised.

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