SQL Support Technician

Job Description

This role will be based on a client site, a large corporate company, one of my client's biggest customers. On site, you will take responsibility for:Handling all support issues relating to the Specialist SoftwareClient interaction and managing/resolving support ticketsGuiding and advising customers on softwareInstallationsPerforming minor repairs / configurations and updates to the products according to specificationsIdentify ways to optimise customer installations and report back in discussions with the teamAdvise customers on best practice when implementing featuresEstablish requirements for new systems / modifications by interacting with team, users and managementAdvising on new features and requirements of productsReferring any major system issues to relevant partiesSQL scripting and query buildingDemonstrating patience and delivering excellent client service and support

Responsibilities + Skills

Strong collaboration and communication skills, both written and verbalA curious mind, excited to learn new technologies and continuously enhance your problem solving skillsDriver's License is essential

Education

Experience

2+ years of experience in a technical support / application support role using SQLSuccessful track record of debugging and troubleshooting customer issues in a level 1 / 2 support role

Job Summary

  • Published on: Thursday, 31st December 2020
  • Designation: SQL Support Technician
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: 0
  • Gender:
  • Application Deadline: Thursday, 31st December 2020

About the Company

  • Company Name: Mutholi Staffing.
  • Address:
  • Website: Mutholi Staffing
  • Company Profile:
  • Managing the sale of the company's products on the export market and actively promoting the company's image as a major international supplier in the specialty chemicals and plastics additives marketsResponding to overseas enquiries relating to the company's productsProviding and negotiating quotes in conjunction with the Sales logistics manager, according to marginal figures, lead price fluctuations and exchange rate fluctuations

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