About us, purpose, experience and qualifications
Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.
Responsibilities + Skills
Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions by resolving queries quickly and effectively.Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members by providing input to validate business requirements.
There are no additional requirements associated with this vacancy.responsibilitiesExplore ways to constantly improve quality of existing services, processes and systems in order to be more efficient.
Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts, infrastructure, production support, systems analyst (other areas of the business), etc.Define and document each function that the system is required to perform and the functional boundary of the system by defining and analysing the required interactions between the system and its environment in terms of interface and integration constraints to ensure that business needs/requirements are satisfied by the system requirements.