Job Description

Who are we?Sanlam Corporate Cluster comprises of the two existing businesses - Sanlam Employee Benefits (SEB) and Sanlam Health Management (SHM) and the soon to be established Sanlam Corporate Solutions. These businesses enhance our corporate business offering through providing integrated solutions for corporate clients both in South Africa and across the African continent by providing tailored solutions to targeted corporates. SEB CORE specializes in retirement fund administration to institutional retirement funds spread over a number of industries and services from large single employer run stand-alone funds to multi-employer umbrella funds. This business unit is also responsible for ongoing client servicing ranging from board of Trustees, Employers, Intermediaries and Employees. It is also responsible for the IT deliverables and digital strategy for Sanlam Employee Benefits. What will you do?Set clear direction in respect to team goals, objectives, and outputs, performance management, training, coaching, and system-related duties.Manage and monitor compliance and adherence to service level agreements.Monitor risk within the team, department & system and liaise with relevant parties to manage, decrease and/or remove these risks.Identify and inform Manager / Client Relationship Managers of any issues. (Escalation)A thorough understanding of and compliance with the Pension Fund Act, Fund Rules and Income Tax Act and any other relevant legislative requirements.Administration of Retirement Funds and maintenance of member level transactions across functional systems and functional areas within SEB Core – managing the correctness of processing within a functional team.Manage correctness of processing/recording/reporting within a team.Manage professional verbal and written communication and reporting to clients. (Internal and external)Investigate, resolve and respond to internal and external client queries. (Verbal and in writing.)Guide administrators to investigate, resolve and communicate accurately, effectively and efficiently.

Responsibilities + Skills


Strong attention to detail and proactive attitudeStrong ability to organize and prioritizeExcellent communication skills both written and verbal


1 to 3 years experience in managing a team will be advantageous3-5 years experience in Employee Benefits / Retirement fund administrationProficiency in Microsoft Office (Excel, Word, Outlook etc.)

Job Summary

  • Published on: Tuesday, 24th November 2020
  • Designation: Team leader
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: 0
  • Gender:
  • Application Deadline: Tuesday, 24th November 2020

About the Company

  • Company Name: Sanlam.
  • Address: PO Box 1. Sanlamhof 7532. Street address. Sanlam Head Office, 2 Strand Road
  • Website:
  • Company Profile:
  • Charlize Theron may have run away to Hollywood, but the Sanlam Group keeps its star power at home in South Africa. Targeting middle-market and affluent clients, the company provides insurance and wealth management services. Major segments are life insurance (including annuities and other investment products) and short-term insurance (property and casualty coverage sold through majority-owned Santam). The company has been expanding its investment business through segments including Sanlam Investment Management, its Octane hedge fund of funds, and its SIM Emerging Markets, which focuses on African economies.

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