Technical Specialist Supported Levels

Job Description

Job Details Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for a Technical Specialist to join our ETS, Infrastructure Production Services team at our Johannesburg offices. Standard Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for more than 150 years, and now spans 20 countries across the African continent.Job PurposeTo support the technical Subject Matter Expert (SME) in the technical domain by implementing solutions and advice to business across multiple problem sets, working with vendors to improve IT technical domain solutions.Key Responsibilities/AccountabilitiesProvide operational maintenance and production support in Technical domain functionalitySupport the technical IT domain solution in both project and production support environments.Provide a service that combines all the elements of consultancy and Implementation, thus providing support for an end-to-end enablement and implementation service.Give input to the development of customised solutions.Participate in the planning, development and implementation of the IT Domain projects and enhancements.Monitor projects throughout all phases to ensure compliance to design standards, and to ensure that the designed solution matches the business requirements, alerting project and IT leadership when there are potential disconnects.Consult with Technical SME to assist in the development of a solution design which is compliant with the Architecture and standards of the Standard Bank Group.Review enhancement requests and designs to ensure system optimization and performance by working with various internal partners.Earn client trust and respect by providing insights on issues impacting the client's business regarding the technical IT domain.Remain and maintain a current awareness of the relevant technical IT domain

Responsibilities + Skills

Maintain backups of the operational application to enable restore in cause of disaster recovery in accordance with the backup and restore regime.

Education

Ensure all software is on supported levels including operating system software and 3rd party software.Ensure performance and tuning of the IT domain systems to acceptable levels in accordance with customer SLAs.

Experience

Job Summary

  • Published on: Monday, 21st December 2020
  • Designation: Technical Specialist
  • industry: Finance
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: 0
  • Gender:
  • Application Deadline: Monday, 21st December 2020

About the Company

  • Company Name: Standard Bank Group.
  • Address: 9th Floor 011 636 9111/2 SBZAZAJJ Standard Bank Centre 5 Simmonds Street Johannesburg 2001 P O Box 7725
  • Website: https://www.standardbank.co.za
  • Company Profile:
  • To provide design and build decision agents and Credit process requirements for all Personal and Business products across the risk lifecycle for a particular stream (i.e. origination, account management and collections - to be customised per jobholder). This includes the process design of the end-to-end solution and working closely with appropriate Architectures (e.g., IT, Credit, Business, Data, etc.) to formulate sustainable strategic solutions.

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