Technical Team Lead: Electronic Banking & Channels

Job Description

Job Details Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and productionJob PurposeTo lead in providing Electronic Banking and Channel Support in the provision of support to all electronic banking applications and channels (Internet Banking, ATMs, POS, etc) ensuring maximum availability, best practice and standards.Key Responsibilities/AccountabilitiesThe Key responsibilities and accountabilities are as follows:Provide technical leadership for the following staff: -Technical SpecialistsEnsure timely and effective user support on all Electronic Banking/Channels Support related issuesEnsure all issues are logged, reported and resolved within agreed timelines.Participate in disaster recovery testing and simulation activitiesParticipate in project implementationsLead the Electronic Banking and Channel Support ensuring that the unit runs smoothly and that the line manager is kept informed of all developments related to Electronic Banking applicationsProvide after hours support in line with Service Level Agreements to ensure customer satisfaction

Responsibilities + Skills


Tertiary qualification in Computer Science, Information Technology/Systems or related fieldCertification/Active Membership of a professional organisationPostgraduate qualification would be an added advantage


At least five years experience in any of the following areas: Technical support, Systems Administration, Applications support, Electronic Banking/Channels Support, Programming

Job Summary

  • Published on: Tuesday, 11th February 2020
  • Designation: Technical Team Lead: Electronic Banking & Channels
  • industry: Finance
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: George
  • Salary: on a call
  • Gender:
  • Application Deadline: Tuesday, 11th February 2020

About the Company

  • Company Name: Standard Bank Group.
  • Address: 9th Floor 011 636 9111/2 SBZAZAJJ Standard Bank Centre 5 Simmonds Street Johannesburg 2001 P O Box 7725
  • Website:
  • Company Profile:
  • To provide design and build decision agents and Credit process requirements for all Personal and Business products across the risk lifecycle for a particular stream (i.e. origination, account management and collections - to be customised per jobholder). This includes the process design of the end-to-end solution and working closely with appropriate Architectures (e.g., IT, Credit, Business, Data, etc.) to formulate sustainable strategic solutions.

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