Technician Troubleshooting

Job Description

The incumbent is to ensure the smooth running of the School’s various undergraduate andpostgraduate teaching and research computing laboratories and associated computinginfrastructure on the Pietermaritzburg campus.The incumbent’s key role and responsibility is to support the practical teaching and researchfunction taking place in the laboratory environment, ensuring that all laboratory equipmentruns optimally and practical sessions run successfully. The day-to-day aspects of the job includeinter alia, configuring, troubleshooting and repairing a heterogeneous mix of computerhardware devices; installing, configuring, testing and troubleshooting software issues;responding to exception reports, error logs and alerts; administering access control and useraccounts on various platforms; and to provide hands-on technical advice and assistance tothe large number of students and staff using the facilities.

Responsibilities + Skills

Hands-on technical competence and proven troubleshooting and configuration ofhardware and software on various computing platforms including desktops,workstations, and serversMicrosoft and UNIX Network User Administration on a large heterogeneous network


A Bachelors degree in Computer Science, Computer Engineering, or InformationTechnology


A minimum of 1 year relevant work experience in a similar role within a mixedMicrosoft/LINUX/UNIX environment

Job Summary

  • Published on: Tuesday, 10th March 2020
  • Designation: Senior Technician - Lab/ User Consultant
  • industry: Education
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Durban
  • Salary: on a call
  • Gender:
  • Application Deadline: Tuesday, 10th March 2020

About the Company

  • Company Name: University of KwaZulu Natal.
  • Address:
  • Website:
  • Company Profile:
  • The College of Humanities, the largest of UKZN’s four Colleges, is the home of critical thinking, social commentary and robust intellectual debate. It is aptly referred to as “The Soul of the University.”A complex and strategic College, the Humanities comprises six diverse, yet complementary Schools which are located across three of UKZN’s five campuses: Edgewood – situated in Pinetown; Howard College – situated in Durban; and Pietermaritzburg.The College of Humanities is committed to the University’s vision of advancing African scholarship and actively contributes to the intellectual development of the region and the world through teaching and learning, research, development and community engagement. It represents a significant repository on the continent, playing a critical role in the enhancement and promotion of arts, culture, social sciences and education.The College boasts vibrant research, teaching and learning units, many of which are internationally recognised.

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