Job Description

About us, purpose, experience and qualificationsabout usThere is no about us detail available.purposeTo provide customers a unique experience by timeous, accurate and efficient processing of their financial transactions through excellent customer service.experience and qualifications

Responsibilities + Skills

Manageaverage Rand value of differences to minimise losses to the businessManagethe Service Quality of the Branch through the Branch's Service Quality BalancedScorecardManagethe migration of accounts from transactional to Self ServiceCompliancewith procedures and processes contained in the Golden Rules.


Minimum qualification : NQF 4 QualificationMinimum years of relevant experience : Relevant NQF 5 qualification as prescribed by theFinancial Services Board


Managethe growth of active customer Account Base to increase client base throughleadsContributeto the increase of the Customer Engagement Score of branchUseopportunities identified to increase market shareEnsureactivities support cost containment and reduction

Job Summary

  • Published on: Monday, 9th March 2020
  • Designation: Teller
  • industry: Retail
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Durban
  • Salary: on a call
  • Gender:
  • Application Deadline: Monday, 9th March 2020

About the Company

  • Company Name: FirstRand.
  • Address: PO Box 650149 Benmore, 2010
  • Website:
  • Company Profile:
  • FirstRand knows firsthand about banking. The company's FirstRand Bank Holdings operates FirstRand Bank and First National Bank in southern Africa, as well as asset financing firm WesBank and investment bank Rand Merchant Bank. FirstRand Limited owns and operates more than 750 branches and approximately 6,000 ATMs in South Africa, Botswana, Lesotho, Mozambique, Namibia, Swaziland, and Zambia. It also has a presence on every continent except Antarctica, with an international focus on Asia, Australia, the Middle East, and the UK. The company's activities encompass retail and private banking, corporate and investment banking, insurance, and asset management. 

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