About us, purpose, experience and qualificationsabout usThere is no about us detail available.purposeTo provide customers a unique experience by timeous, accurate and efficient processing of their financial transactions through excellent customer service.experience and qualifications
Responsibilities + Skills
Manageaverage Rand value of differences to minimise losses to the businessManagethe Service Quality of the Branch through the Branch's Service Quality BalancedScorecardManagethe migration of accounts from transactional to Self ServiceCompliancewith procedures and processes contained in the Golden Rules.
Minimum qualification : NQF 4 QualificationMinimum years of relevant experience : Relevant NQF 5 qualification as prescribed by theFinancial Services Board
Managethe growth of active customer Account Base to increase client base throughleadsContributeto the increase of the Customer Engagement Score of branchUseopportunities identified to increase market shareEnsureactivities support cost containment and reduction