Job Description

Job Purpose
The ideal candiate will provide information and guidance to answer clients queries and requests to deliver client service and refer cross sell opportunities to mitigate risk and contribute to branch objectives.
Job Responsibilities
  • Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
  • Seek opportunities to improve business processes and systems.
  • Support implementation of new processes, policies and systems to add value to Nedbank.
  • Act as brand ambassador by living the Nedbank values.
  • Enable the conversion of leads into sales. Meet client information needs and facilitate the processing of sales.
  • Ensure client service and avoid destruction of aged stock and costs associated with reprinting and issuing.
  • Reach individual and branch usage (touch points) targets.
  • Provide service to, and maintain relationships with, clients by greeting, listening, understanding the client's needs.

Responsibilities + Skills

Answering client questionsBuilding and maintaining effective cross-functional relationships with internal and external stakeholdersChanging behaviour to meet the demands of changes at workInteracting with external clientsInteracting with diverse peopleWorking with clients to solve client problems


Preferred QualificationBusiness Relevant Certificate or Diploma.Essential Qualifications - NQF LevelMatric / Grade 12 / National Senior Certificate


Minimum Experience LevelPreferable 6 - 12 months client service experience in a financial industry.

Job Summary

  • Published on: Tuesday, 1st October 2019
  • Designation: Universal Banker
  • industry: Finance
  • Vacancy:
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: not
  • Gender:
  • Application Deadline: Tuesday, 1st October 2019

About the Company

  • Company Name: Nedbank Recruiting.
  • Address:
  • Website:
  • Company Profile:
  • Staying abreast of the various IFRS 9 modelling methodologies across retail and wholesale productsContributing to development aspects of the loss forecasting and stress testing framework and keeping the framework up to date as the methodology evolvesConducting ad hoc analysis on IFRS 9 PD, EAD, LGD and Survival models, as well as overall impairment calculations, for retail as well wholesale-type portfoliosConducting independent credit risk stress testing related research and using it as input into proposals and strategiesEngaging with various stakeholders across the organisation (including risk and finance) to discuss methodological aspects, business assumptions and results from the loss forecasting work stream

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