Job Description

Full job descriptionWho are we?Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions, which includes Finance; SanlamConnect; etc.What will you do?This role supports the Debtor Manager in executing their function of supporting the SanlamConnect: Finance Debt Management team with the most complex technical aspects of the work. This typically will come in the form of either new or non-standard requests/queries. This position supports high level complaints of a technical nature as well as managing the correction of errors. The Technical Specialist will also work at continually streamlining and enhancing the BAU processing and practices, thus looking for efficiencies. The Technical Specialist actively participates by providing input into the investigation, analyses, and development of new business solutions arising from new business requirements, ensuring seamless integration into BAU. The Technical Specialist trains and supports staff with new implementation in the IT environment.