Job Description
Duties & responsibilities:Ensure, compliance to Standard Operating Procedures for all areas of the Front Office Department.Ensure the profitable level by ensuring highest occupancies with the highest possible room rate is acquired daily.Ensure that the necessary systems and controls are in place with regards to handling various methods of payment, deposits, rate variances and cash-upsEnsure that Debtors accounts are kept within the required number of days and that “Outstanding” status accounts are addressed effectively and timeously.To ensure that all charges are correctly entered on the guest's bill and that this is always up to date.Carry out all duties as reasonably requested by management
Responsibilities + Skills
Excellent Communication Skills in English and IsiZulu and / or IsiXhosa will be advantageHigh degree of self-motivation and ambition
Education
Hospitality Certificate or Hospitality Diploma qualificationAt least 3 years plus experience within the hospitality industry in 3- & 4-star property, at senior management level in a similar position.
Experience
