Job Description
Job PurposeTo acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs.Job ResponsibilitiesTo acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs. Deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement.Improve client service through delivering relevant products and services according to client needs.Maintain and build a portfolio of high value, and complex clients.Unearth client sales / solution opportunities and execute on these opportunities.Undertake thorough needs analysis across all clients spheres of financial influence and ensure clients are entrenched into Nedbank.Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems.Build and maintain effective professional relationships with high value profile clients through contact management.Deliver banking solutions that meet client needs.Understand client's business, personal and household needs.Build sound and sustainable client relationships and instil trust among clients that Nedbank is best placed to manage the complexity of their business / personal and household requirements.Proactively engage clients in a manner that is relevant to their specific circumstances.
Responsibilities + Skills
Interpersonal Skills/ Client RelationshipBusiness writingBusiness terms and definitionsRelevant regulatory knowledgeData analysis
Education
Matric / Grade 12 / National Senior CertificateAdvanced Diplomas/National 1st Degrees
Experience