Job Description
Job DescriptionOur client is currently seeking a dedicated and dynamic couple to fill the position of Assistant Lodge Manager or Lodge Manager and a Trails Guide to join a team of 30, located in the Madikwe reserve.Assistant/Lodge ManagerStrong leadership and communication skillsReservations experience a mustAbility to work hands on and seamlessly with +- 30 staffFlexible and adaptable work ethicExceptional customer service skillsSincere passion for carrying exceptional guest experiencesKeen eye for detailExcellent organizational and time management abilitiesProficient in using property management systems and other relevant software – Preferably Panstrat or similarSound knowledge of stock control, general administration and yearly budgetFinancial knowledge a plusStrong problem solving and decision making skillsMaintain consistent high standards of quality of serviceCharismatic personality – “outside of the box thinkers”Neat and presentable
Responsibilities + Skills
Education
FGASA Level 1 Full Trails GuideDaily Game drives and Bush walksHosting of guests (Brunch & dinner) The rangers sits with their guests during meal times.
Experience
3+ years experience in a management role in a 5 star safari lodge environment. Excellent guest interaction skills. Drivers license and own vehicle. Able to work in an environment in a remote location.
