Job Description
descriptionCAREER OPPORTUNITYSantam Specialist Claims Services has a position available for a CLAIMS HANDLER who will be based in BELLVILLE, GLACIER BUILDING.JOB DESCRIPTIONThis position requires the skills of a dynamic individual who has experience in Short Term Insurance, specifically in a Legal, Claims environment, as well as being fully competent in the third-party indemnification process.The Claims Handler is responsible for negotiation with competitor insurance companies and their associated specialists. The individual will be responsible for ensuring correct settlement application on these claims as well as the requisite financial transactions associated therewith. The following accountabilities are applicable:Liaising with claims specialists of the competitor insurer in relation to subrogation i.e. recovery of liability.Conducting detailed investigation on the merits and quantum to establish negligenceAttending to escalations from competitor insurers and client queries where necessaryLiaise with brokers, administrators, underwriting and other relevant parties to the claims process, building a strong and effective, professional relationship.Provide excellent professional service to all relevant parties, both Internal and External.
Responsibilities + Skills
Comprehensive applicable legislative knowledge as well as the law of evidence and principles in law (e.g., law of apportionment of damages)Technical knowledge of the Santam processes.
Education
Matric3-5 years short-term insurance experienceAdditional short-term insurance-related qualifications will be an advantage.Diary management
Experience