Job Description
JOB DESCRIPTIONThe purpose of this position is to get the allocated Motor Claims ready for an assessor to be appointed, to handle all such claim enquiries and be responsible for the allocated claim until payment is complete. This will include communication with the client, intermediary and service provider as well as process of payments on claims as per Assessors' recommendations and instructions.KEY RESPONSIBILITIES Manage workload and instructions from system through any communication and or documents. Required to check completeness and correctness of documents. Responsible for all actions to get claim assessment ready. Contact client or intermediary telephonically for any identified outstanding information. Required to follow up on claims to receive digital images and or any documentation necessary for Assessment.
Responsibilities + Skills
Negotiation skills Excellent verbal and written communication Accuracy and attention to detail
Education
Ability to verify and interpret policy and appraisal detail Good communication skills
Experience
