Job Description
JOB DESCRIPTIONTo offer world class products and services to clients, whilst achieving targets in an inbound and outbound call center environment.KEY RESPONSIBILITIESA Client Service Consultant is responsible for the provision of new quotations, acceptance and administration of policies while adhering to underwriting criteria and profiling the client in terms of the determination of a suitable product. Client Service Consultants are furthermore responsible for advising clients on all aspects of their policy needs. Q
Responsibilities + Skills
Education
Matric/ Grade 12RE QualificationFAIS compliant (30 credits)Minimum 2 years experience in Personal Lines Short Term InsuranceMinimum 5 years experience in Commercial Lines Short Term Insurance
Experience
Experience in a client service environmentExperience in contact centre technology applicationsGood understanding of contact centre processes and SLAs
