Job Description
Answer and direct telephone calls.Assist with queries and guest’s complaints.Make reservations, adjustments to reservations.Process payments and compile invoices of guests stay.Daily reporting and handoversDo guest check ins and guest check outs
Responsibilities + Skills
Education
Strong administration skillsGrade12 and computer literate.
Experience
Opera System Experience required, for a minimum of 2 years.3 years experience in a hotel reception