Job Description
PurposeTo provide Project Change Management Support for key strategic projects in the Client Value Management department which includes planning, developing and executing on defined project communication plans and working closely with Project/Change Managers to commercialise these changes into the business.Job ResponsibilitiesCommunication PlanningDevelop and implement communication strategies that ensure all employees are informed about the CVM function, goals, projects, and developments.Knowledge of best practices in project communication and stakeholder engagement applied to communication plan’sStakeholder EngagementIdentify and Engage product owners and project stakeholders to determine their communication needs.Manage relationships with stakeholders to ensure ongoing expectations are met.Work with different departments to gather information and ensure that all internal communications are accurate and timely.Content Creation and ManagementPlan, edit, and write content for various internal communication mediums such as intranets, newsletters, and email bulletins.Ensure that the content is engaging, informative, and consistent across all platforms.Apply excellent verbal and business writing skills to communicate to various stakeholders.Ability to prioritize tasks and manage time efficiently within project
Responsibilities + Skills
Monitor the effectiveness of communication strategies and adjust as needed to ensure communication strategies are effective and reach all employees.Provide regular reports on the status of project communications and the effectiveness of communication
Education
Ensure the project team is well-informed of communications progress, changes, and key decisions.Effectively use internal communication tools and platforms to enhance adoption of changes.
Experience