Job Description

As a receptionist at our 5-star luxury hotel in Hout Bay, you will be the first point of contact for guests, delivering exceptional service and ensuring a memorable stay. Your warm demeanor, professionalism, and organizational skills will uphold the hotel's reputation for excellence. Must have previous experience in Hospitality and must already reside in Cape Town.Key Responsibilities:Guest Relations:Greet guests warmly upon arrival and handle check-ins and check-outs efficiently.Address guest inquiries, requests, and complaints promptly and courteously.Provide detailed information about hotel facilities, services, and local attractions.