Job Description

My Client is seeking a dedicated Reservationist/Front Office personnel responsible for managing all aspects of reservations and assisting with reception duties. This role involves overseeing reservations for the lodges using Semper, Siteminder, and various online booking platforms.Responsibilities:Handling all reservation inquiries via email and telephone with a fluent and impeccable command of English.Coordinating check-ins and check-outs of guests, ensuring a seamless initial preparation for their stay.Maintaining reservation systems, income schedules, invoices, and deposits.Hosting and ensuring a warm, hospitable environment for our guests throughout their stay.