Job Description

Job PurposeTo provide specialist technical expertise and support in installing; testing; tuning; optimising; diagnosing problems; repairing; upgrading and maintaining both externally and internally supplied hardware and systems software (i.e. Operating systems; data management products; office automation products; embedded systems); and other utility enabling software and related equipment.Job ResponsibilitiesPostilion Software enhancement, configuration, Support and Maintenance and CAMS modernizationStay abreast of developments in field of expertise, ensuring personal and professional growth.Identify opportunities to improve or enhance processes, adding value to Nedbank.Ensure adherence to documented procedures by auditing service delivery functions.Ensure the correct and effective use of system hardware and software.Resolve issues by inspecting malfunctioning computer hardware, software and/or components - analysing cause, and planning repair procedures.Recommend solutions through the investigation of service problems.Support the business process needs by performing and consulting on a variety of technical tasks in the diagnosis, repair, maintenance and installation of computers and/or related equipment.