Job Description
This position calls for an individual to successfully manage the administration of an outsourced recoveries portfolio, to provide instructions to attorneys and debt collectors and attend to the service needs of clients and brokers.WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLEPreparation of new handovers to AttorneysAppointing external Service Providers and providing Service providers with access to SANTAM’s systems as well as gathering and providing outstanding claims documents to service providersEffective Diary management in terms of AJS or Claims Center (Claims System).Ad hoc tasks pertaining to the validation and updating of Management Info.Management of Broker and client enquiries.Updating of notes on operating system (AJS/Claims center).Updating of claims profiles and segments.Liaise with brokers, administrators, underwriting and other relevant parties to the claims process.Providing excellent professional service to all relevant parties, both Internal and External.
Responsibilities + Skills
Education
Information acquisition and investigation skillsTime Management SkillsPlanning and executing skillsCommunication skills (Proficient in verbal and writing)Computer Literacy
Experience
