Analyst, Feature, Salesforce

Job Description

Job DescriptionThe Salesforce Feature Analyst serves as a key liaison between business stakeholders and technical teams. Positioned within the Centre of Excellence, the feature analyst ensures that Salesforce solutions align with enterprise goals, regulatory standards, and customer experience strategies. With deep understanding of financial services operations, customer journeys, and compliance requirements, the feature analyst portrays their proficiency in Salesforce Financial Services Cloud by showcasing their skills in interpreting data, identifying trends, and making actionable recommendations.

Responsibilities + Skills

Education

Bachelors degree in Information Systems, Business, or related fieldSalesforce Administrator, Business Analyst and Platform App Builder certifications required with additional certification in Sales Cloud and Agentforce Specialist being an advantage35 Years Salesforce experience in a professional service enterprise or financial services environmentProven experience in requirements gathering, feature design, and user story creation

Experience

Job Summary

  • Published on: Tuesday, 21st October 2025
  • Designation: Analyst, Feature, Salesforce
  • industry: Miscellaneous
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: 0
  • Gender:
  • Application Deadline: Tuesday, 21st October 2025
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About the Company

  • Company Name: Standard Bank Group.
  • Address: 9th Floor 011 636 9111/2 SBZAZAJJ Standard Bank Centre 5 Simmonds Street Johannesburg 2001 P O Box 7725
  • Website: https://www.standardbank.co.za
  • Company Profile:
  • To provide design and build decision agents and Credit process requirements for all Personal and Business products across the risk lifecycle for a particular stream (i.e. origination, account management and collections - to be customised per jobholder). This includes the process design of the end-to-end solution and working closely with appropriate Architectures (e.g., IT, Credit, Business, Data, etc.) to formulate sustainable strategic solutions.

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