Job Description

To manage a portfolio of products in order to meet customer requirements profitably; aligned with the strategy of the bank.Job ResponsibilitiesImplement business change initiatives by introducing; managing; making (people change; technological change; process change) happen and keeping Management Information updated.Identify; understand and agree the direct and indirect impact of business change initiatives by researching; interviewing affected stakeholders and applying end to end skills set.Monitor for continuous improvement by observation; analysing data and providing ongoing feedback.Ensure compliance (brand/reputation/other risks) by enforcing regulations; policies and procedures and understanding link from policy - process- system - operating procedures.Contribute to updates of standards; policies and procedures by meeting with respective stakeholders; agreeing and recommending changes and sending emails confirming the enhancements.Provide innovative solutions for updating processes by defining procedures and facilitating workshops with stakeholders.Identify the business issue by observation; analysing management reports and requests from EXCO.Identify cost/time/quality/risk aspects of the business issue by investigating the business benefits or problems.Set expected performance output by meeting and agreeing with management.Obtain and secure stakeholder buy-in to solution by presenting alternative solutions and recommending the best solution.