Job Description
Full job descriptionKey Responsibilities:Correspond to all incoming queries (telephonic/e-mail) and action accordinglyAnalysis of customer TFG accounts relating to debits and creditsProcessing of DETS reports (Bank Reports)Validating, preparing and processing of customer/agency refundsTracing and Allocating customer account payments from different sourcesProviding support to internal/external customers within agreed SLA response timesProviding the necessary support relating to the life cycle of an employee accountTo understand and correct suspended/rejected transactions from stores and head office
Responsibilities + Skills
Education
Matric qualificationFinance related qualification [advantageous]2 Years Administration experience
Experience