Job Description
To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requestsAchieve net profit growth for businessAchieve the delivery of exceptional customer experience against the Balanced Scorecard standardsManage the migration of accounts from transactional to Self ServiceManage the growth of active customer Account Base to increase client baseMaximise cross sell opportunities and strengthen client relationships
Responsibilities + Skills
Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
Education
Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related informationComply with governance in terms of legislative and audit requirements
Experience