Job Description
Full job descriptionBe the Face of Elegance at Our Clients 4*Hotel! Join Them as a Front Office ReceptionistEmbark on a thrilling journey with our client as they prepare for the grand opening of a luxurious 4* Hotel in the heart of Umhlanga! We are seeking a vibrant and detail-oriented Front Office Receptionist to be the first point of contact for our clients guests. If you have a passion for delivering exceptional customer service, possess the necessary skills, and are ready to be part of something extraordinary, we want to hear from you!Position: Front Office ReceptionistLocation: Umhlanga, KwaZulu-NatalKey Responsibilities:Greet and assist guests with a warm and welcoming demeanor.Handle check-ins, check-outs, and reservations efficiently.Provide information about hotel services, facilities, and local attractions.Handle guest inquiries and concerns with professionalism and efficiency.Operate the Opera Cloud system with proficiency.Collaborate with other departments to ensure seamless guest experiences.Work flexible early and late shifts as required.
Responsibilities + Skills
Education
Ability to work early and late shifts as required.Positive attitude and a passion for creating memorable guest experiences.
Experience
Previous experience as a Front Office Receptionist in a hotel setting.Proficiency in Opera Cloud system is a must.Excellent communication and interpersonal skills.