Job Description

Kendrick Recruitment is thrilled to announce an exceptional opportunity for a Lodge General Manager This position offers a unique chance to manage multiple lodges in one of Africa's most iconic destinations.We are seeking an experienced, capable, efficient Manager or Couple who can run a tight ship while fostering great relationships with staff. Candidates must have the ability to manage staff and finances effectively, displaying strong operational acumen. While it is ideal for candidates not to have families to relocate, exceptions can be made for exceptional candidates. We welcome applications from South Africans, expats, and Zimbabweans.Job Description:The Lodge General Manager will be required to oversee day-to-day operations, ensuring seamless experiences for guests. They supervise departments across all lodges, hire and train staff, maintain high service standards, and oversee financial management. The role involves resolving guest issues, fostering loyalty, managing relationships with stakeholders, contributing to strategic planning, and working towards the lodges' success and reputation.Duties & Responsibilities:Operational Management: Oversee day-to-day operations, ensuring consistent service, efficiency, and guest satisfaction across all properties.Staff Management: Hire, train, and manage staff, setting performance standards and fostering a positive work environment.Guest Experience: Maintain high standards of guest satisfaction, resolve issues promptly, and ensure exceptional guest experiences.