Job Description

Training of guides and uplifting skills.Ensure all guides licences and credentials are kept up to date – NDT, first aid, trails hours etc.Ensure all firearms are maintained, registers updated, and comply to health and safety regulations and standards.Ensure guides follow SOP’s and perform according to standard.Weekly meetings with guiding department, adhering to concession rules, especially regarding off road driving.Ensure guest safety and satisfaction.Meticulous in all aspects of managing the guiding department.Manage, oversee, and discipline staff in the guiding department.Staff training and development – very important.All administrative duties pertaining to the guiding department.Stock Controls: Responsible for all stock such as equipment, radios, vehicles, rifles, ammunition, first aid equipment with regular checks made to ensure serviceability, and monthly counts done.Have thorough technical knowledge and understanding of vehicles, operations, and equipment. Strong mechanical background will be beneficial.Vehicles sent for services with and management thereof, including transfer vehicles and camp bakkies.Allocation of guides to daily game drives.Daily Game Drives and Bush walks when needed and aware of when the various activities are taking place.Rosters for guides.Ensure correct uniform is always worn and no cross branding amongst the lodges.