Job Description
Key purpose:The primary objective of Sales Operations and Enablement Management is to operationally manage a team of functional individual contributors in enabling the sales force with relevant and valuable sales tools, processes, methods, training, and sales compensation. This individual will provide support to internal stakeholders across Middle East and Africa and direct reports in the achievement of their goals.Duties and responsibilities:Assist the sales team to define the way they approach the market and achieve set targets through enabling effective sales processes, tools, and training.Provide sales tools and methodologies that assist with the management of account opportunities, pipelines, and forecasting efforts, ensuring accessibility and tool utility training, in alignment with that of company policies.Improve sales performance through continuously evolving processes, technology, and methodologies to meet deliverables (across the entire sales lifecycle, including order to cash and order to management).Act as a change agent for sales initiatives by executing enabling activities such as tools, processes, and methods.Provide sales process management support to sales teams.Track sales metrics and manage the accuracy, providing related reporting to the relevant stakeholders.Work with company Sales Operations team and internal stakeholders to agree on the reporting requirements for sales and ultimately build and manage these reports throughout the financial year.
Responsibilities + Skills
Education
A good understanding of the vast range of IT operations and company service offerings
Experience
Demonstrable level of relevant experience in a similar role within a related environmentSolid previous experience operationally managing a sales operations/effectiveness team