Job Description
Full job descriptionJob Summary / Overview:Ensuring that Teleperformance IT support procedures are followed.1st line IT support, answering helpdesk calls and allocating resourcesSupporting Windows 10 endpoints and Microsoft Office 365Laptop maintenance, OS imaging & rebuildingDeploying Anti-virus software to endpointsDeliver all assigned project tasks within the agreed timescaleEnsuring documentation and configurations are up to date
Responsibilities + Skills
Education
Matric/EquivalentIT Qualifications (N+, A+ Certificates)
Experience
Previous experience in supporting Windows 10, Microsoft Office 365, Windows systems, Laptop OS installation and maintenanceExperience of PC & Laptop Hardware maintenance