Job Description
As part of our talent team in FNB Personal Segment Advisory Suite, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective changeAs a Key Account Manager you will be responsible for planning and executing digital media campaign strategies, including GMP, social media, SEO, and more, within the Internal Internet Capability. This role requires strong collaboration across teams and drives internal and/or client partnerships with strategic influence and intent.Vision, energy, passion and the desire to learn is required, as well as the ability to work effectively across a broad spectrum of people. Are you someone who can:Client Management & Relationship Building:Develop and maintain strong relationships with key clients.Understand client needs and objectives to create tailored digital media strategies.Act as the primary point of contact for clients, ensuring timely and effective communication.Monitor and report on campaign performance, providing insights and recommendations for improvement.Ensure client satisfaction and retention through exceptional service delivery.Stakeholder Management:Collaborate with internal teams to align campaign strategies with business goals.Coordinate with cross-functional teams, including data, tech, and AI specialists, to ensure seamless campaign execution.
Responsibilities + Skills
Education
Preferred Qualification - A relevant degree equivalent to NQF Level 7 in Marketing, Management, or a similar business-related field.Digital Marketing and or Media qualifications will be advantageous, such as Google or any other industry certifications.
Experience
3-5 years of experience in digital marketing/media agency, learning and assisting the management client accounts that are digitally mature: Google & Boston Consulting DMT stage Connected or Multi-Moment. Understanding Full funnel setup and requirements, audience and testing frameworks, deeplinking, all channels set up for maximum data mining, AI output and overall performance. Understanding of data-driven decision making and applying insights to future campaign strategies.
