Job Description
Full job descriptionWhat will you do?The Sanlam Retail Affluent business (SRA) is a business that is part of Sanlam Life and Savings. SRA is dedicated to empower South Africans in the middle and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability insurance, credit solutions, savings and investments, retirement and fiduciary services that can be accessed through various platforms. Business Shared Services is the customer facing business unit within SRA.As we Live in Confidence™ we believe in creating and cultivating a positive, energised working environment that gives you every opportunity to achieve success. Sanlam is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.
Responsibilities + Skills
Education
A tertiary qualification which can either be a Diploma or Degree.Mentoring and Coaching qualification will be to your benefit.
Experience
A minimum of 5 years experience in the insurance industry, with above average performance.Experience as a BSS Client Services Representative at Intermediate, Specialist or Quality level, with above average performance will be advantageous.