Job Description
The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability insurance, credit solutions, savings and investments, retirement and fiduciary services that can be accessed through various platforms. What will you do? Assessment and independent decision making of complex living benefits e.g. severe illness, disability and sickness benefit claims.Ensure that the client’s claim request is met within the boundaries of the policy contract, which includes the interpretation of contractual definitions.
Responsibilities + Skills
Education
Degree or Diploma with 3 to 5 years related experience.
Experience
3-5 years experience in the assessment of Living Benefit Claims or Risk claims or Retail claims is recommended.Experience in complaints handlingKnowledge of Risk Products and Benefits is recommended
