Job Description
Manager Credit Risk Early Collections Job PurposeWe are looking for a Manager Credit Risk Early Collections (without direct reports) to provide client service by applying sound credit risk management principles in our early collections space through management of a dedicated portfolio thereby enabling Nedbank to reduce the RRB impairment charge with the view to rehabilitate, in line with the business strategy.Key DeliverablesDaily contact with clients and bankers to remediate portfolio across all client portfolio of accounts.Credit and Credit Risk assessment and collections of arrears/excesses of all products namely Current Accounts, Savings Accounts, Home Loan accounts, Commercial & Industrial Property, Personal Loan accounts, Term loans and Asset Based Finance [motor vehicles/yellow goods.Job ResponsibilitiesManage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to Legal collections.Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.Managing and preparing portfolio review presentations based on Management Information Systems (MIS).Implement sound credit risk management by providing advice on specialized credit risk matters to sales.Ensure efficient work ethic and achievement of business unit strategies & goals by proposing innovative ideas to enhance Business processes that facilitate customer experience.Provide feedback daily/weekly/ monthlyMeet clients' expectations by resolving queries within turnaround times.Build and maintain effective working relationships by attending regular staff meetings and team building sessions.Build strong relationships with bankers by providing upskilling advice on credit processes, policies and documentation.
Responsibilities + Skills
Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field
Education
Change managementClient service managementCommunication Strategies
Experience