Job Description
Full job descriptionWho we areSantam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business, so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.What will you doDevelop and Execute the Policy Maintenance and Service Delivery Strategies for POM Business in line with the overall PLCC Contact Centre Strategy, to assist the business in attaining its growth and profit targets for Personal Insurance.
Responsibilities + Skills
Full understanding of IT environment, practices, and methodologies (including Agile), and system stability/incident management processes
Education
Insurance related diploma: AIISA or FIISA or similar will be advantageous.Qualification such as Risk Management will be advantageous.5 to 10 years of people and operational management experience across various financial industry types e.g. Insurance (Life and Short Term), Banking, Investment Management. Pension Funds
Experience
