Job Description
JOB DESCRIPTIONThe Motor Wreck Moderator is responsible for moderation of all motor wreck settlements for motor claims handled internally as well externally on a National basis within the allocated mandate.Ensure moderation on all motor wreck claims processed internally or externally.Confirm that the merits and quantum of all motor wreck damage claims done correctly before a final claims settlement offer made to the insured, make recommendations for improvements.Ensure that all motor wreck claims are handled in accordance with the applicable SOP’s.Identifies training needs and provide the necessary training coaching to individuals identified.Responsible to curb leakage on the settlement of wreck claims, with proper record keeping of identified leakage and necessary corrective actions taken.Handling escalations, disputes or complaints regarding settlement offers made with the client and or intermediary.
Responsibilities + Skills
Education
Matric with English language
Experience
Minimum 3 years Wreck claims settlement experience.Or minimum 3 years experience in the Motor Trade industry, buying and selling vehiclesValuation of motor vehicles (for trade-in purposes, as well as exposure to repairs of vehicles and estimation of vehicle damage (advantageous)
