Job Description

The Personal Segment Suites & Advisory (PSAS) business unit serves customers earning between 0 – 750 income, across four key sub-segments: Entry Wallet, Entry Banking, Middle Market, and Emerging Affluent. As part of our transformation journey, we are evolving how we support and service customers through platform migration, suite innovation, and operational excellence.We are seeking a highly motivated Records Manager to join the Operations Management Capability team, playing a critical role in shaping and implementing a modern, compliant, and efficient records management strategy. This role will support the business unit’s strategic goals by ensuring that data and records are managed securely, responsibly, and in alignment with regulatory and operational requirements.The ideal candidate is passionate about customer protection, data governance, and continuous improvement, and will contribute to the broader transformation agenda by enabling simplified, digital-first processes and supporting the delivery of exceptional customer experiences.