Job Description

To provide ERP configuration and software program development, maintenance and support services through gathering user requirements from business process owners. To provide ERP system training to process owners and power users. To guide, support and mentor the more junior team members.  Key Performance AreasApplication Support, Maintenance and Changes to ERP Solutions and ProcessesGather SAP systems requirements and develop, design and deliver the SAP systems process recommendations required to support the various Business Units.Develop and review business cases, functional specifications, blue prints, and all other associated documentationActively assist Business Units to craft business cases for sponsor approvalMeet service level and quality standards assignedComply with IT governance standards and proceduresAnalyse and apply required configuration changes or development to fulfil change requestsTest configuration changes in Development (DEV) and send to Quality Assurance (QA) for final sign off and transport to production (PRD)