Job Description
Are you a passionate IT Technician who has experience in report writing, liaising with stakeholders and 2nd and 3rd line support?This opportunity is for you. A top insurance company is looking for an IT Technician with Team lead Experience to join their IT Communications department as a Team Leader for the Technical Support division within a call center environment.DutiesWill be responsible for leading technical support team,Providing hardware and software support (LAN & WAN)Providing 2nd line support to users, investigate and provide solutions (TCF)Finance, procurement and asset management
Responsibilities + Skills
Education
Must have matriculated.National Diploma in IT (advantageous)Must have A+ certification.Must have N+ certification.
Experience
Must have 5 years of experience in 2nd and 3rd line Support.Must have Team lead Experience.
