Job Description
Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATAThe Technical Operations Management Specialist, is a developing subject matter expert, responsible for operating within a Region/Country or Services function and is accountable for service delivery at the highest level thereby ensuring client satisfaction and the successful continuance of business operations within the organization.This role ensures managed service is provided to all clients, thereby ensuring that their IT infrastructure and systems remain operational.The primary objective of this role is to ensure contracted Managed Services outcomes are delivered to the client and assists with the planning, building and supporting of delivering managed services to meet business objectives.
Responsibilities + Skills
Good organizational and team management skills.Good communication skills both verbal and written coupled with excellent ability to collaborate with internal stakeholders and external clients.
Education
Ability to guide the team through transformational objectives set out by the business.Ability to work across different cultures and social groups.Ability to work well in a pressurized environment and adapt to changing circumstances.
Experience