Job Description
descriptionCareer Growth Hospitality Recruitment is looking for a passionate and knowledgeable Wine Steward to join the team at a prestigious 5-star hotel on the Atlantic Seaboard in Cape Town. The ideal candidate will possess in-depth knowledge of wines, excellent customer service skills, and the ability to provide wine pairing recommendations that enhance the overall dining experience.Responsibilities:Present and serve wines to guests professionally, ensuring an impeccable standard of service.Advise guests on wine selections, providing recommendations based on their preferences, the menu, and wine pairing principles.Assist in developing and maintaining an extensive, world-class wine list in collaboration with the Food & Beverage Manager. Update the wine list regularly based on stock availability and seasonal trends.Maintain the hotel’s wine cellar, ensuring proper storage, stock rotation, and optimal wine conditions (temperature, humidity, etc.).Maximize wine sales through active promotion, upselling, and cross-selling, ensuring guest satisfaction.Conduct wine education and tasting sessions for staff to enhance their knowledge and service delivery, ensuring they are equipped to assist guests with wine inquiries.Monitor and manage wine inventory
Responsibilities + Skills
Education
Excellent interpersonal and communication skills, with the ability to interact confidently with guests and deliver high-end service.Strong ability to upsell and recommend wines that align with guests' tastes and preferences.High level of precision in wine service and cellar management, with excellent organizational skills.
Experience
Minimum of 2-3 years of experience as a Wine Steward/Sommelier in a luxury hotel or fine dining establishment.Extensive knowledge of local and international wines, vineyards, and wine production techniques. A sommelier certification or wine-related qualification is preferred.
