Job Description

Job PurposeTo manage the Learning and Development function effectively and efficiently to ensure business objectives are met for current and future challenges, in line with Nedbanks business strategy.Job ResponsibilitiesEnsure transformational target are met through consideration of targets, the learning nomination process of learners and utilising suppliers listed on the preferred supplier list for retail.Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self; managers and team participation in Nedbank culture building initiatives. Participate and ensure managers encourage staff to participate and support corporate social responsibility initiatives for the achievement of business strategy.Ensure issues raised in culture survey are addressed and results are improved by ensuring action plans are created.Deliver a world class service through others by ensuring a client centric culture through required interventions.Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes.Give guidance and advise to ensure alignment between divisional and retail plans / initiatives targets.Ensure efficient utilisation of resources across various divisions through regular feedback and influencing.Manage client service delivery through monthly meetings and reviews in group and individually as part of governance and as per business needs.Ensure stakeholders are on target through monthly feedback from individual business unit and providing guidance and advice regarding delivery and new ways of finding optimal solutions for business needs.Build and maintain external stakeholder relationships through monthly meetings and regular updates.Monitor budgets through reporting; operating within budgets or targets, forecasting and giving advise and guidance.