Job Description
ENVIRONMENT:DELIVER remote helpdesk application and desktop support while also ensuring onsite end-user, application and infrastructure support as the next IT Support Technician sought by a provider of cutting-edge Managed IT Services. The ideal candidate will require a suitable IT qualification or relevant work experience with an A+/N+ or other suitable Certification. You must have 2+ years’ work experience with Windows desktop, Endpoint devices (laptops, smartphones, etc.) & Microsoft product suite. You will also need experience working with and supporting end-users and be proficient with Active Directory, Microsoft Exchange and Office 365. DUTIES:Ensure on-site end-user, application, and infrastructure support.Deliver remote helpdesk application and desktop support.Provide on-site server and networking support.Proactively identify and implement new technologies to benefit the business and the user experience.Ad hoc duties and projects as the role and business develops.
Responsibilities + Skills
Education
Being able to work under pressure situations.Ability to adapt to work effectively with different personalities.Effective analytical skills.Work effectively as part of a team.Able to learn new technologies quickly.
Experience
A+; N+; other relevant Certifications.2+ Years experience and working knowledge Windows desktop.2+ Years work experience with Endpoint devices (laptops, smartphones, etc.).
