Job Description
Basic Function This role is required to manage the team as well as the delivery of Preprocess and Process Trainings to all employees. The job also includes evaluating training feedback and providing recommendations to further enhance the effectiveness of trainings. The primary interactions would include coaching and mentoring of the Operations trainers and managing and reporting. This role also involves designing and developing pre – process, Onboarding and /or specialized training modules after need assessments for all Processes at the company.
Responsibilities + Skills
Minimum 1 year in the current role/assignmentExperience in SETA functionsSkills development Facilitator (SDF) experience
Education
Experience
Total work experience should be a minimum of 5-6 years (3 years of relevant work experience in conducting training and developing training curriculum)
