Job Description
Job DescriptionManage and oversee the National Operations of the Assessing and Loss Adjusting functions within the Claims departments to deliver effective and efficient world class customer service in order to excel in operations. To execute on the overall SIL and SIL Claims strategy, to manage, control and attending to Assessor and Loss Adjustor audits, authorizations over-mandate and escalated customer complaints. Perform a mentoring and coaching support function to staff, claims call centre, service providers and clients on products and technical aspects where specialised knowledge is required in resolving intricate challenges regarding claims relevant to Homeowners Insurance Cover
Responsibilities + Skills
Education
Appropriate Diploma / Degree related to the field of expertiseAppropriate Diploma / Degree related to LeadershipFAIS Compliant
Experience
Minimum of 5 years in Leadership RoleMinimum of 5 years as a Building AssessorMinimum of 3 years experience in the Short-Term Insurance industry
