Job Description
A position has become available for a Motor Desktop Assessor and will be based in the Motor Claims department at the Cape Town or ParktownJOB DESCRIPTIONThe purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss, negotiating with (client, intermediary, and service providers) and settlement of claims within a delegated threshold and according to contract conditions.KEY RESPONSIBILITIESQuote and assess damage against a provided or requested quotation.Decide whether to replace/ repair part/ use aftermarket spares when warranty has expired.Refer to expert if required.Generate claims report and communicate the outcome with client and intermediary.Determine market value of vehicle for settlement (valuation).Determine outstanding finance details, release settlements and documents to salvage
Responsibilities + Skills
Education
Handle complaints, queries and interaction with clients, intermediaries, service providers, internal stakeholders relationship managers, claims committee and options from underwriters.
Experience