Job Description
CAREER OPPORTUNITYThis career opportunity is available in Non-Motor Claims department and the successful incumbent will bebased at HoE.WHAT WILL YOU DO?The Contact Centre Agent will fulfil duties such as registration of claims, loading of Insurance and Value-AddedServices claims, assisting Brokers/Clients (Internal /External) with claim enquiries via various contact mediums.This role will also include the following:Answering inbound calls and register claims telephonically, including emergencies and Value-AddedServices.Follow compliance regulations for registration of claims that are not on the system, by creating an incidentand advise client of the disclaimer.Natis checks/PDP checks/premium validations and various query types.
Responsibilities + Skills
Education
Registration and loading of claims as per systematic requirements governed by the policy terms andconditions.
Experience
