Job Description

Job ResponsibilitiesFinancial:Drive financial objectives through budget gap analysis and creating awareness of the gap with the frontline Sales teamDrive, develop and manage client growth by identifying client CVP opportunities across sector and channel for market share growth, portfolio optimisation and ensuring enhanced commercialisationInput into refund app for client/CVP & conduct root cause analysis and execution of remedial actions and development of preventative measuresCustomer:Provide product specific expertise and support to Sales and clients in terms of deal structuring and solutions due for acquisitionDrive client engagement to ensure product health, utilisation and conduct to understand competitor pricing, create customer value analysis (i.e. identifying additional cross-sell opportunities) and ensure client problem statement articulationResponsible for client CVP around the end-to-end value chain to create seamless client experiences and innovative solutions around touch point optimisation with digital self-service capability