Job Description

To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs.Job ResponsibilitiesTo acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs. Deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement.Improve client service through delivering relevant products and services according to client needs.Maintain and build a portfolio of high value, and complex clients.Unearth client sales / solution opportunities and execute on these opportunities.Undertake thorough needs analysis across all clients spheres of financial influence and ensure clients are entrenched into Nedbank.Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems.Build and maintain effective professional relationships with high value profile clients through contact management.Deliver banking solutions that meet client needs.Understand client's business, personal and household needs.Build sound and sustainable client relationships and instil trust among clients that Nedbank is best placed to manage the complexity of their business / personal and household requirements.Proactively engage clients in a manner that is relevant to their specific circumstances.Collaborate with specialists in client engagements to cross sell and create value based solutions.Ensure work is completed to agreed principles, process and procedures; progress reviewed and corrective action taken where necessary.Comply with risk standards, policies and procedures through training and development as required by group compliance framework.Facilitate clients compliance correctness in line with Nedbank internal and regulatory standards. Identify and resolve any work related obstacles and problems and escalate to senior management.